Services
Serving you since 2007
You might have been to the Apple Store, or perhaps to another computer repair shop. At the end of the day, your problems are still not solved. I know your frustration and I will do my best to not add to it.
The Mac Guy has a personal guarantee:
If I can’t fix your problem or I don’t deliver on my promises – you don’t pay.
It’s that simple. I stand behind my work 100%.
Why MAC GUY?
Hi, my name is Brant Walsh and I am The Mac Guy. Whether you are just considering a Mac, or a seasoned veteran, I am happy to help in whatever capacity you may require. From sales to support and training, my passion and experience in the Macintosh operating systems and hardware is (I think) second to none.
Having been both a technician and a production artist, I know the type of problems you might run into – remember, I’ve been there too! Whether you’re buying your first computer, seeking a solution to perform a specific task, or just need a recommendation before purchasing, I’ll be happy to help.
Have an iPhone, iPad, Apple TV or Apple Vision Pro and want to integrate them into your lifestyle? I can help. I offer discreet and professional service at all levels. From home users wishing to “get better” on the Mac to experienced ones that are having a technical meltdown. I’m here. I can help.
Mac Passion
Macintosh computers are my passion. And part of this drive is my willingness to share my knowledge and experience with others. Whatever you plan to do with your computer…whether it’s keeping track of home finances, running a business, or just for your kids…I really care that you get the most out of your computer purchase.
Experience
Since 1994, I have developed my expertise with Macs. Working with business clients, home users, design studios, schools – people just like you. I have the kind of unique knowledge that only 17+ years of using Macs can provide. More, now than ever, you need the experience of an expert that knows Macs, inside and out. From classic systems to the latest Macs.
Convenience
I offer several different options for service of your Mac. Pickup / Drop off at your home or business, working on-site, or bringing your machine to me at my office. Remote support and training is also available! Payments can be made online or in person after service. Whatever is most convenient for you, that’s what we’ll do!
Guaranteed
I know that when your system goes down, you can’t afford the downtime. That’s why my configurations are guaranteed. My work takes a little longer, but when I set up your system it stays up. I isolate your problems using experienced methodology – and I fix them. Once again, if I don’t improve your situation, you don’t pay.
- 17 Years
- 852+ Repeat Customers
- 183 Remote Clients
- 341 Dogs Pet
What people say
Some of my clients have been kind enough to pen some kind words about my work
The Mac Guy, LLC
299 Cottage Street Northeast, Salem
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This guy is great! I spilt a full cup of coffee on my MacBook and fried the battery. Found the Mac Guy on google and after reading many good reviews decided to give him a shot and I am glad I did. Brant showed up to my house to pick up … More the Mac Book and take it back to his place to repair it. Got the computer back and its as good as new. Would recommend to anyone needing repairs or regular maintenance.
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Professional, prompt, very patient with explanations and helped try to solve my problems without trying to sell us anything we didn't need. He gave us several options, stood by his work and told us when he wasn't familiar with … More a solution. An excellent value and he was great about dealing with COVID complications. Will definitely use again!
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I seriously do not the amount of words for how much I appreciate Brant’s work and expertise. I was trying to upgrade my MacBook to Big Sur without a backup. Keyword: without (stupidest decision). Big Sur’s update would not progress on my … More laptop, and I constantly tried to recover my MacBook to no avail (I spent about 2 days worth with my boyfriend trying to get all of my pictures back and data, and also trying to get my laptop to a workable state). We failed to, and reached out to Brant. At first, there was about 10-20% that he could recover my data successfully. With this, I decided to give it a shot because I was at my wits end. Thankfully, after so much hard work, Brant was able to get almost a bricked MacBook working again with the new OS system. I seriously cannot thank him enough for being able to revive my MacBook as I have about a year left in school. Thank you for everything and I will always come back (hopefully not often) when I have any type of Apple problem. You cannot go wrong with Brant’s expertise. Thank you so much again!
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Brant is the absolute best! I thought I had lost everything after my laptop died but not only did he get everything back, he even fixed my laptop! I got it back even better than it was before. I am just mind blown at how amazing his work … More was.
Definitely recommending The Mac Guy to everyone I know!
“On time, intelligent, informed, proactive and discussed issues and solutions in terms that were easy to understand. A much, much better experience than the Genius counter at Apple.”
The Salem Mac Guy helped me troubleshoot my iPhone AND fixed my mom’s DYING Macbook. All in ONE day. Seriously, if you need computer support, Brant is your guy!
He’s better than the System Engineers who supported me when I was at Apple! WOW! Blazing fast! I have to get some sleep tonight but I want to play with my new computer! Well, it’s new to me! Thank you, Thank you The Salem Mac Guy!
Thank you SO much for your help! Definitely add Eugene to the list of places where you made a Mac happy 😉
Articles
Articles from around the web I found interesting (but did not write myself).
Awesome businesses
I’m proud to work with these (and more) local businesses! Did you know that The Mac Guy has another business providing managed IT services? (yes, that includes non-Macs!)
Got a sad Mac?
I’ll help you get back to work.
